Welcome to the new JPS Maintenance/Technology help desk.

We have created a way for you to submit help tickets to both maintenance and technology in the same location.

Submitting a Request
To Submit a request, please click on the link located in the bar to the left.

Checking on a Request
Once you have filled out a request, you can check on that request by clicking on the link located in the bar to the left as well.

Knowledge Books
We are also creating a knowledgebase library where you can look up important information for you as a JPS employee. We hope you use this as a resource for frequent questions that come up in both maintenance and technology.

We hope this system will benefit you with a one-stop location for submitting help with both Maintenance and Technology. It will also help our teams by helping us organize, assign, and track the progress of each ticket more efficiently.

Thank you for your willingness to try this system and help streamline the process in our district.

Jon Visser - Director of Maintenance
Phil Rowley - Director of Technology and Information Systems

Highlighted Knowledge Book Pages

Technology ~ Portable DVD Player Not Working?
Technology ~ Airplay or sound not working?
Technology ~ Email error: "Do not have permission" - Set to Black & White printing

Knowledge Tags

AirPlay  /  apple tv  /  Audio  /  Avermedia  /  Avervision  /  black and white  /  Blackboard  /  cache  /  cam  /  Camera  /  color  /  Cookies  /  copier  /  doc  /  Document  /  DVD  /  Echo  /  email  /  error  /  flicker  /  gray screen  /  green  /  Hardwire  /  Hovercam  /  Kids First  /  login  /  missing student  /  newsela  /  No Video  /  only sound  /  ourschooldata  /  permission  /  Phones  /  pink  /  Printing  /  Projector  /  purple  /  Screen  /  Sound  /  tv  /  Video  /  Volume  /  website  / 

Knowledge Book Pages Rated Most Helpful

BlackBoard ~ JPS Blackboard Training Documentation
Powerschool ~ Parent Email Notifications