HomeTechnologyPrinters and CopiersEmail error: "Do not have permission" - Set to Black & White printing

6.1. Email error: "Do not have permission" - Set to Black & White printing

If you are getting an error in your email from the copy machine, usually it's because the print settings are not set to black and white mode. Color printing is now restricted unless you have permissions in your account. To change to black and white mode, follow these steps or watch this youtube video:


You can save these changes as a preset so you don't have to do these steps every time:




Then, name the preset "black and white." Now, you just have to select that preset before you print.

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